46 lines
2.4 KiB
SQL
46 lines
2.4 KiB
SQL
-- 投诉建议「产品分类」：区分用户针对哪类产品提建议
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-- 请在目标库手动执行（utf8mb4）
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CREATE TABLE IF NOT EXISTS `yz_system_complaint_category` (
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`id` bigint unsigned NOT NULL AUTO_INCREMENT,
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`name` varchar(64) NOT NULL COMMENT '分类名称，如：官网、租户后台、小程序',
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`code` varchar(32) DEFAULT NULL COMMENT '可选编码，便于程序识别',
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`sort` int NOT NULL DEFAULT 0 COMMENT '排序，越小越靠前',
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`status` tinyint NOT NULL DEFAULT 1 COMMENT '1启用 0禁用',
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`create_time` datetime NOT NULL DEFAULT CURRENT_TIMESTAMP,
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`update_time` datetime DEFAULT NULL ON UPDATE CURRENT_TIMESTAMP,
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`delete_time` datetime DEFAULT NULL COMMENT '软删',
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PRIMARY KEY (`id`),
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KEY `idx_delete_time` (`delete_time`),
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KEY `idx_status` (`status`)
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) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci COMMENT='投诉建议-产品分类';
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CREATE TABLE IF NOT EXISTS `yz_system_platform_complaint` (
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`id` bigint unsigned NOT NULL AUTO_INCREMENT,
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`category_id` bigint unsigned NOT NULL COMMENT '产品分类ID',
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`title` varchar(200) NOT NULL COMMENT '标题',
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`content` text NOT NULL COMMENT '建议/投诉内容',
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`contact_name` varchar(64) DEFAULT NULL COMMENT '联系人',
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`contact_phone` varchar(32) DEFAULT NULL COMMENT '联系电话',
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`contact_email` varchar(128) DEFAULT NULL COMMENT '联系邮箱',
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`status` tinyint NOT NULL DEFAULT 0 COMMENT '0待处理 1处理中 2已回复 3已关闭',
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`reply_content` text COMMENT '平台回复内容',
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`reply_time` datetime DEFAULT NULL COMMENT '回复时间',
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`tid` bigint unsigned DEFAULT NULL COMMENT '可选：关联租户ID',
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`remark` varchar(512) DEFAULT NULL COMMENT '管理员内部备注',
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`create_time` datetime NOT NULL DEFAULT CURRENT_TIMESTAMP,
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`update_time` datetime DEFAULT NULL ON UPDATE CURRENT_TIMESTAMP,
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`delete_time` datetime DEFAULT NULL COMMENT '软删',
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PRIMARY KEY (`id`),
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KEY `idx_category_id` (`category_id`),
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KEY `idx_status` (`status`),
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KEY `idx_delete_time` (`delete_time`),
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KEY `idx_tid` (`tid`)
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) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci COMMENT='平台端-投诉建议';
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-- 可选：示例分类（执行完建表后按需取消注释）
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-- INSERT INTO `yz_system_complaint_category` (`name`,`code`,`sort`,`status`) VALUES
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-- ('官网','site',0,1),
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-- ('租户后台','tenant_admin',10,1),
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-- ('小程序','miniapp',20,1);
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