修复:处理工单bug

This commit is contained in:
李志强 2025-06-27 16:33:42 +08:00
parent 646b58c851
commit b31012af25
4 changed files with 422 additions and 242 deletions

View File

@ -122,17 +122,47 @@ class Index extends BaseController
}
} else {
$param = get_params();
$id = isset($param['id']) ? $param['id'] : 0;
$id = !empty($param['id']) ? intval($param['id']) : 0;
$workorder = WorkOrderList::where('id', $id)
->field('id, project_id, problemtype, uid, username, contact, content, remark, status, solve, creater, sub_time, create_time')
->field('id, project_id, problemtype, uid, username, contact, email, content, remark, status, solve, creater, sub_time, create_time')
->find();
if ($workorder) {
// 批量获取相关ID
$projectId = $workorder['project_id'];
$createrId = $workorder['creater'];
// $solveId = $workorder['solve'];
// 查询相关名称和联系方式
$projectName = $projectId ? Db::name('Project')->where('id', $projectId)->value('name_short') : '-';
$adminName = $createrId ? Db::name('Admin')->where('id', $createrId)->value('name') : '-';
// $solveName = $solveId ? Db::name('Admin')->where('id', $solveId)->value('name') : '-';
// 联系方式优先用工单自带,否则查创建人
$contact = !empty($workorder['contact']) ? $workorder['contact'] : (
$createrId ? (Db::name('Admin')->where('id', $createrId)->value('mobile') ?: '-') : '-'
);
$email = !empty($workorder['email']) ? $workorder['email'] : (
$createrId ? (Db::name('Admin')->where('id', $createrId)->value('email') ?: '-') : '-'
);
$uid = !empty($workorder['uid']) ? $workorder['uid'] : (
$createrId ? (Db::name('Admin')->where('id', $createrId)->value('id') ?: '-') : '-'
);
// 赋值
$workorder['project_id'] = $projectName ?: '-';
$workorder['creater'] = $adminName ?: '-';
// $workorder['solve'] = $solveName ?: '-';
$workorder['contact'] = $contact;
$workorder['email'] = $email ?: '-';
$workorder['uid'] = $uid ?: '-';
View::assign('detail', $workorder);
} else {
View::assign('message', '没有详细数据');
}
return view();
// return json($workorder);
}
}
@ -153,6 +183,22 @@ class Index extends BaseController
} else {
$view->contact = Db::name('Admin')->where('id', $view['creater'])->value('mobile') ?: '-';
}
if (!empty($view['uid'])) {
$view->uid = $view['uid'];
} else {
$view->uid = Db::name('Admin')->where('id', $view['creater'])->value('id') ?: '-';
}
if (!empty($view['email'])) {
$view->email = $view['email'];
} else {
$view->email = Db::name('Admin')->where('id', $view['creater'])->value('email') ?: '-';
}
if (!empty($view['project_order_id'])) {
$view->project_order_id = $view['project_order_id'];
} else {
$projectOrderId = Db::name('WorkOrder')->where('id', $id ?: $view['id'])->value('project_order_id');
$view->project_order_id = $projectOrderId ?: $view['id'];
}
$adminName = Db::name('Admin')->where('id', $view['creater'])->value('name');
$view->creater = $adminName ?: '-';
$solveName = Db::name('Admin')->where('id', $view['solve'])->value('name');

View File

@ -7,18 +7,23 @@
</td>
<td>
<select name="solve" lay-verify="required" lay-reqText="请选择处理人" class="layui-select" lay-search=""
lay-filter="solve"<?php if(isset($detail['status']) && ($detail['status']==2 || $detail['status']==3)) echo 'disabled'; ?>>
lay-filter="solve" <?php if(isset($detail['status']) && ($detail['status']==2 || $detail['status']==3))
echo 'disabled' ; ?>>
<option value="">请选择处理人</option>
</select>
</td>
<td class="layui-td-gray-2">工单状态<font>*</font>
</td>
<td colspan="3">
<select name="status" lay-verify="required" lay-reqText="请选择工单状态" class="layui-select" id="status-select"
<?php if(isset($detail['status']) && $detail['status']==3) echo 'disabled'; ?>>
<select name="status" lay-verify="required" lay-reqText="请选择工单状态" class="layui-select" id="status-select" <?php
if(isset($detail['status']) && $detail['status']==3) echo 'disabled' ; ?>>
<option value="">请选择工单状态</option>
<option value="1" <?php if(isset($detail['status']) && $detail['status']==1) echo 'selected' ; ?> <?php if(isset($detail['status']) && $detail['status']==2) echo 'disabled'; ?>>解决中</option>
<option value="2" <?php if(isset($detail['status']) && $detail['status']==2) echo 'selected' ; ?> <?php if(isset($detail['status']) && $detail['status']==2) echo 'disabled'; ?>>已解决</option>
<option value="1" <?php if(isset($detail['status']) && $detail['status']==1) echo 'selected' ; ?>
<?php if(isset($detail['status']) && $detail['status']==2) echo 'disabled'; ?>>解决中
</option>
<option value="2" <?php if(isset($detail['status']) && $detail['status']==2) echo 'selected' ; ?>
<?php if(isset($detail['status']) && $detail['status']==2) echo 'disabled'; ?>>已解决
</option>
<option value="3" <?php if(isset($detail['status']) && $detail['status']==3) echo 'selected' ; ?>>已关闭</option>
</select>
</td>
@ -33,44 +38,130 @@
</div>
<?php endif; ?>
<h3 class="h3-title">问题简述</h3>
<table class="layui-table layui-table-form">
<tr>
<td class="layui-td-gray-2">项目问题</td>
<td>
<div class="wtjs-box">
<h3 class="h3-title">基础信息</h3>
<table class="layui-table layui-table-form">
<tr>
<td class="layui-td-gray-2">工单ID</td>
<td>
{$detail['id']}
</td>
<td class="layui-td-gray-2">项目工单ID</td>
<td>
{$detail['id']}
</td>
</tr>
<tr>
<td class="layui-td-gray-2">隶属项目</td>
<td>
{$detail['project_id']}
</td>
<td class="layui-td-gray-2">问题类型</td>
<td>
{$detail['problemtype']}
</td>
</tr>
<tr>
<td class="layui-td-gray-2">提交人</td>
<td>
{$detail['creater']}
</td>
<td class="layui-td-gray-2">联系电话</td>
<td>
{$detail['contact']}
</td>
</tr>
<tr>
<td class="layui-td-gray-2">电子邮箱</td>
<td>
{$detail['email']}
</td>
<td class="layui-td-gray-2">提交时间</td>
<td>
{$detail['sub_time']}
</td>
</tr>
</table>
</div>
<div class="wtjs-box">
<h3 class="h3-title">问题沟通</h3>
<div style="display: flex;gap: 15px;">
<div class="wtjs-content">
<h4>问题描述</h4>
<div id="workorder-content">
<?= $detail['content'] ?>
</div>
</td>
<td class="layui-td-gray-2">备注</td>
<td>{$detail.remark}</td>
</tr>
</table>
</div>
<div class="wtbz">
<h4>备注</h4>
<p>{$detail.remark}</p>
</div>
</div>
</div>
<!-- <table class="layui-table layui-table-form">
<tr>
<td class="layui-td-gray-2">项目问题</td>
<td>
<div id="workorder-content">
<?= $detail['content'] ?>
</div>
</td>
<td class="layui-td-gray-2">备注</td>
<td>{$detail.remark}</td>
</tr>
</table> -->
</form>
<script>
//判断工单状态
// 判断工单状态,禁用表单项
document.addEventListener("DOMContentLoaded", function () {
var detail = <?php echo json_encode(isset($detail) ? $detail : (object)[]); ?>;
var status = parseInt(detail.status, 10);
// 工具函数获取URL参数
function getQueryParam(name) {
var params = new URLSearchParams(window.location.search);
return params.get(name) || '';
}
// 获取所有表单元素
var formElem = document.querySelector("form.layui-form");
var allInputs = formElem ? formElem.querySelectorAll("input, select, textarea, button[lay-submit]") : [];
// 需要填充的字段
var fields = [
'id', 'project_id', 'problemtype', 'creater', 'contact', 'email', 'sub_time', 'remark', 'status'
];
// 如果status为3或4禁用所有表单项
if (status === 3 || status === 4) {
// 页面内容填充
function fillFieldsFromUrl() {
fields.forEach(function(field) {
var value = getQueryParam(field);
var el = document.getElementById('workorder-' + field);
if (el) el.textContent = value;
// 隐藏input赋值
var inputEl = document.querySelector('input[name="' + field + '"]');
if (inputEl && !inputEl.value) inputEl.value = value;
});
}
document.addEventListener('DOMContentLoaded', function () {
fillFieldsFromUrl();
});
layui.use(['form', 'layer'], function () {
var form = layui.form,
layer = layui.layer;
// 1. 工单状态禁用逻辑
function handleStatusDisable() {
var status = getQueryParam('status');
var statusNum = parseInt(status, 10);
var formElem = document.querySelector('form.layui-form');
var allInputs = formElem ? formElem.querySelectorAll('input, select, textarea, button[lay-submit]') : [];
if (statusNum === 3 || statusNum === 4) {
allInputs.forEach(function (el) {
// 只允许工单状态选择4
if (el.name === "status") {
// 只保留4选项
Array.from(el.options).forEach(function(opt) {
if (opt.value !== "4" && opt.value !== "") {
if (el.name === 'status') {
Array.from(el.options).forEach(function (opt) {
if (opt.value !== '4' && opt.value !== '') {
opt.disabled = true;
opt.style.display = "none";
} else if (opt.value === "4") {
opt.style.display = 'none';
} else if (opt.value === '4') {
opt.selected = true;
}
});
@ -80,101 +171,97 @@
}
});
}
// 如果status为4全部禁用包括工单状态
if (status === 4) {
if (statusNum === 4) {
allInputs.forEach(function (el) {
el.disabled = true;
});
}
});
// 获取URL参数id
function getQueryId() {
var match = window.location.pathname.match(/\/edit\/id\/(\d+)/);
return match ? match[1] : "";
}
var id = getQueryId();
// 赋值给input如果不是php渲染也可保留此段防止页面未渲染id时赋值
document.addEventListener("DOMContentLoaded", function () {
var idInput = document.getElementById("id");
if (idInput && !idInput.value) {
idInput.value = id;
}
});
layui.use(["form", "layer"], function () {
var form = layui.form,
layer = layui.layer;
layer.photos({
photos: '#workorder-content',
anim: 5
});
// 渲染处理人下拉框并设置默认值
// var detail = <?php echo json_encode(isset($detail) ? $detail : (object)[]); ?>;
var detail = <?php echo json_encode(isset($detail) ? $detail : (object)[]); ?>;
fetch("/api/index/getallstaff")
// 2. 渲染处理人下拉框
function renderSolveSelect() {
fetch('/api/index/getallstaff')
.then((response) => response.json())
.then((data) => {
var select = document.querySelector('select[name="solve"]');
select.innerHTML = '<option value="">请选择处理人</option>';
var solveVal = getQueryParam('solve') || "<?php echo isset($detail['solve']) ? $detail['solve'] : ''; ?>";
var found = false;
data.data.forEach((solve) => {
var option = document.createElement("option");
var option = document.createElement('option');
option.value = solve.id;
option.innerText = solve.name;
// 设置选中
if (detail.solve && String(detail.solve) === String(solve.id)) {
if (String(solve.id) === String(solveVal)) {
option.selected = true;
found = true;
}
select.appendChild(option);
console.log('detail.solve:', detail.solve, 'solve.id:', solve.id, 'equal:', String(detail.solve) === String(solve.id));
});
form.render("select");
// 渲染默认值(工单状态)
if (detail && typeof detail.status !== "undefined") {
form.val("webform", {
status: detail.status,
});
// 如果solve的值不在接口返回的列表中手动添加一个option
if (solveVal && !found) {
var option = document.createElement('option');
option.value = solveVal;
// 这里可以显示solveVal本身或者显示“未知处理人”
option.innerText = "<?php echo isset($detail['solve']) && isset($detail['solve_name']) ? $detail['solve_name'] : '未知处理人'; ?>";
option.selected = true;
select.appendChild(option);
}
form.render('select');
})
.catch((error) => {
console.error("Error:", error);
console.error('Error fetching staff:', error);
});
}
// 3. 渲染工单状态
function renderStatusSelect() {
var statusVal = getQueryParam('status');
if (statusVal) {
form.val('webform', {
status: String(statusVal)
});
}
}
// 监听提交事件
form.on("submit(webform)", function (data) {
// 发送请求并处理响应
fetch("/workorder/index/edit/" + id, {
method: "POST",
body: JSON.stringify(data.field),
headers: {
"Content-Type": "application/json",
},
})
.then((response) => response.json())
.then((result) => {
layer.msg(result.msg);
if (result.code === 2) {
setTimeout(function () {
var index = parent.layer.getFrameIndex(window.name);
parent.layer.close(index);
parent.location.reload(); // 刷新父页面
}, 1000);
}
});
return false;
});
// 4. 图片预览
layer.photos({
photos: '#workorder-content',
anim: 5
});
// 5. 初始化
handleStatusDisable();
renderSolveSelect();
renderStatusSelect();
// 6. 表单提交
form.on('submit(webform)', function (data) {
var id = getQueryParam('id');
fetch('/workorder/index/edit?id=' + id, {
method: 'POST',
body: JSON.stringify(data.field),
headers: {
'Content-Type': 'application/json',
},
})
.then((response) => response.json())
.then((result) => {
layer.msg(result.msg);
if (result.code === 2) {
setTimeout(function () {
var index = parent.layer.getFrameIndex(window.name);
parent.layer.close(index);
parent.location.reload();
}, 1000);
}
});
return false;
});
});
</script>
<style>
.page-content img {
padding: 15px;
padding: 15px 0;
}
.layui-layer-shade {
@ -192,4 +279,33 @@
.layui-table {
margin-bottom: 20px;
}
.wtjs-box {
border: 1px solid #eee;
padding: 20px;
margin-bottom: 20px;
}
.wtjs-content {
border: 1px solid #eee;
width: 60%;
}
.wtbz {
border: 1px solid #eee;
width: 40%;
}
.wtjs-content,
.wtbz {
padding: 15px;
background-color: #f5f5f5;
}
.wtjs-box h4 {
margin-bottom: 15px;
border-bottom: 1px solid #949494;
padding-bottom: 15px;
color: #4b4b4b;
}
</style>

View File

@ -103,7 +103,7 @@
var id = data.id;
var status = data.status; // 获取当前行的status
// 处理工单时带上status参数
tool.open('/workorder/index/edit/id/' + id + '/status/' + status, '处理工单');
tool.open('/workorder/index/edit?id=' + id + '&status=' + status, '处理工单');
} else if (obj.event === 'delete') {
var id = data.id;
layui.layer.confirm('确定要删除该工单吗?', {icon: 3, title: '提示'}, function(index){

View File

@ -1,156 +1,174 @@
<form class="layui-form page-content p-4">
<input type="hidden" name="id" id="id" value="<?php echo isset($view['id']) ? $view['id'] : ''; ?>">
<h3 class="h3-title">工单详情 - ID:{$view['id']}</h3>
<table class="layui-table layui-table-form">
<tr>
<td class="layui-td-gray-2">隶属项目</td>
<td>{$view['project_id']}</td>
<td class="layui-td-gray-2">工单状态</td>
<td>
<?php
$statusMap = [
0 => "未解决",
1 => "解决中",
2 => "已解决",
3 => "已关闭"
];
$statusClass = isset($view['status']) ? 'gdzt gd-' . intval($view['status']) : '';
$statusText = (isset($view['status']) && isset($statusMap[$view['status']])) ? $statusMap[$view['status']] : '-';
?>
<span class="<?php echo $statusClass; ?>"><?php echo $statusText; ?></span>
</td>
</tr>
<tr>
<td class="layui-td-gray-2">提交人</td>
<td>{$view['creater']}</td>
<td class="layui-td-gray-2">联系方式</td>
<td>{$view['contact']}</td>
</tr>
<tr>
<td class="layui-td-gray-2">提交时间</td>
<td>{$view['sub_time']}</td>
<td class="layui-td-gray-2">分派处理人</td>
<td>
<?php echo isset($view['solve']) && $view['solve'] !== '' ? $view['solve'] : '暂无'; ?>
</td>
</tr>
<tr>
<td class="layui-td-gray-2">项目问题</td>
<td colspan="4">
<div id="workorder-content">
<?= $view['content'] ?>
</div>
</td>
</tr>
<tr>
<td class="layui-td-gray-2">备注</td>
<td colspan="4">
{$view.remark}
</td>
</tr>
</table>
<input
type="hidden"
name="id"
id="id"
value="<?php echo isset($view['id']) ? $view['id'] : ''; ?>"
/>
<h3 class="h3-title">工单详情 - ID:{$view['id']}</h3>
<table class="layui-table layui-table-form">
<tr>
<td class="layui-td-gray-2">工单状态</td>
<td>
<?php
$statusMap = [
0 =>
"未解决", 1 => "解决中", 2 => "已解决", 3 => "已关闭" ]; $statusClass =
isset($view['status']) ? 'gdzt gd-' . intval($view['status']) : '';
$statusText = (isset($view['status']) &&
isset($statusMap[$view['status']])) ? $statusMap[$view['status']] : '-';
?>
<span class="<?php echo $statusClass; ?>"
><?php echo $statusText; ?></span
>
</td>
<td class="layui-td-gray-2">隶属项目</td>
<td>{$view['project_id']}</td>
</tr>
<tr>
<td class="layui-td-gray-2">提交人</td>
<td>{$view['creater']}</td>
<td class="layui-td-gray-2">提交人项目ID</td>
<td>{$view['uid']}</td>
</tr>
<tr>
<td class="layui-td-gray-2">联系电话</td>
<td>{$view['contact']}</td>
<td class="layui-td-gray-2">电子邮箱</td>
<td>{$view['email']}</td>
</tr>
<tr>
<td class="layui-td-gray-2">提交时间</td>
<td>{$view['sub_time']}</td>
<td class="layui-td-gray-2">分派处理人</td>
<td>
<?php echo isset($view['solve']) && $view['solve'] !== '' ? $view['solve'] : '暂无'; ?>
</td>
</tr>
<tr>
<td class="layui-td-gray-2">问题类型</td>
<td>{$view['problemtype']}</td>
<td class="layui-td-gray-2">项目工单ID</td>
<td>{$view['project_order_id']}</td>
</tr>
<tr>
<td class="layui-td-gray-2">项目问题</td>
<td colspan="4">
<div id="workorder-content">
<?= $view['content'] ?>
</div>
</td>
</tr>
<tr>
<td class="layui-td-gray-2">备注</td>
<td colspan="4">{$view.remark}</td>
</tr>
</table>
</form>
<script>
// 获取URL参数id
function getQueryId() {
var match = window.location.pathname.match(/\/edit\/id\/(\d+)/);
return match ? match[1] : '';
// 获取URL参数id
function getQueryId() {
var match = window.location.pathname.match(/\/edit\/id\/(\d+)/);
return match ? match[1] : "";
}
var id = getQueryId();
// 赋值给input如果不是php渲染也可保留此段防止页面未渲染id时赋值
document.addEventListener("DOMContentLoaded", function () {
var idInput = document.getElementById("id");
if (idInput && !idInput.value) {
idInput.value = id;
}
var id = getQueryId();
// 赋值给input如果不是php渲染也可保留此段防止页面未渲染id时赋值
document.addEventListener("DOMContentLoaded", function() {
var idInput = document.getElementById('id');
if (idInput && !idInput.value) {
idInput.value = id;
}
});
layui.use(["form", "layer", "upload"], function () {
var form = layui.form,
layer = layui.layer,
upload = layui.upload;
layer.photos({
photos: "#workorder-content",
anim: 5,
});
layui.use(["form", "layer", "upload"], function () {
var form = layui.form,
layer = layui.layer,
upload = layui.upload;
var selectedFile = null; // 用于存储选择的文件
layer.photos({
photos: '#workorder-content',
anim: 5
form.render();
// 监听提交事件
form.on("submit(webform)", function (data) {
// 发送请求并处理响应
fetch("/download/index/edit?id=" + idValue, {
method: "POST",
body: JSON.stringify({
id: document.getElementById("id").value,
name: document.getElementById("name").value,
cid: document.querySelector('select[name="cid"]').value,
version: document.querySelector('input[name="version"]').value,
path: document.querySelector('input[name="path"]').value,
download_url: document.querySelector('input[name="download_url"]')
.value,
download_code: document.querySelector('input[name="download_code"]')
.value,
description: document.querySelector('textarea[name="description"]')
.value,
update_time: updateTime,
}),
headers: {
"Content-Type": "application/json",
},
})
.then((response) => response.json())
.then((result) => {
layer.msg(result.msg);
if (result.code === 2) {
setTimeout(function () {
// document.querySelector("form").reset();
// location.reload(); // 刷新页面
}, 1000);
}
});
var selectedFile = null; // 用于存储选择的文件
form.render();
// 监听提交事件
form.on("submit(webform)", function (data) {
// 发送请求并处理响应
fetch("/download/index/edit?id=" + idValue, {
method: "POST",
body: JSON.stringify({
id: document.getElementById('id').value,
name: document.getElementById('name').value,
cid: document.querySelector('select[name="cid"]').value,
version: document.querySelector('input[name="version"]').value,
path: document.querySelector('input[name="path"]').value,
download_url: document.querySelector('input[name="download_url"]').value,
download_code: document.querySelector('input[name="download_code"]').value,
description: document.querySelector('textarea[name="description"]').value,
update_time: updateTime,
}),
headers: {
"Content-Type": "application/json",
},
})
.then((response) => response.json())
.then((result) => {
layer.msg(result.msg);
if (result.code === 2) {
setTimeout(function () {
// document.querySelector("form").reset();
// location.reload(); // 刷新页面
}, 1000);
}
});
return false;
});
return false;
});
});
</script>
<style>
.layui-table td{
height: 40px;
}
.gdzt{
padding: 3px 5px;
border-radius: 4px;
}
.layui-table td {
height: 40px;
}
.gdzt {
padding: 3px 5px;
border-radius: 4px;
}
.gd-0{
color:#555 ;
background-color: #eee;
}
.gd-0 {
color: #555;
background-color: #eee;
}
.gd-1{
color:#fff ;
background-color: #1e9fff;
}
.gd-1 {
color: #fff;
background-color: #1e9fff;
}
.gd-2{
color:#fff ;
background-color: #16b777;
}
.gd-2 {
color: #fff;
background-color: #16b777;
}
.gd-3{
color:#fff ;
background-color: #a233c6 ;
}
.pt-1{
margin-top: 15px;
}
.page-content img{
padding: 15px;
}
.layui-layer-shade {
background-color: rgba(0,0,0,0.5) !important;
}
</style>
.gd-3 {
color: #fff;
background-color: #a233c6;
}
.pt-1 {
margin-top: 15px;
}
.page-content img {
padding: 15px;
}
.layui-layer-shade {
background-color: rgba(0, 0, 0, 0.5) !important;
}
</style>